Studies show that effective communication is a result of 7% the words you use, 38% tone and pitch of voice and 55% body language but over the phone, the words you use account for only 16% and your voice accounts for 84%! - Experts.
You often hear people spending a huge sum of money on power dressing, personal trainers, face and body spa; The moment they talk on the phone, they are not in control of their voice - they just lost the opportunity of making a positive first impression. A pity, isn't it?
Jess and Vern, thank you for 'bringing the point home' - the need to work on owning our voice. Your genuine sincerity showed in the way you share your knowledge and expertise during the Voice Spa, organized by Art of Voice.
Appreciate your constructive feedback... And I discovered a few things about myself that I was unaware of (talk about 'voice hostages', what a revelation). I had a blast. Hmm, tempted to take up 1-2-3 next :)
For those interested to unlock your hidden voice, you should give it a go as well. You may just pick up broadcasters' tip as well! ;)
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